TABLE OF CONTENTS

• Overview
• Prerequisites
• Steps to Generate API Credentials in JumpCloud
  • Step 1: Generate API Key
  • Step 2: Retrieve Organization ID
• Configure JumpCloud in ADR UI
• Verification (MSSP Only)
• Notes & Best Practices

Overview

This article provides a clear, step-by-step guide for integrating JumpCloud with ADR. Through this integration, administrators can add JumpCloud as a security data source, authenticate connectivity, and ensure the ingestion and monitoring of JumpCloud logs within the ADR platform. 

Prerequisites

• Administrator access to the JumpCloud Admin Console.

• Administrator access to ADR UI.

• A running ADR Collection and Control Engine (CCE).

• Network connectivity for HTTPS (port 443) between ADR and JumpCloud APIs.

Steps to Generate API Credentials in JumpCloud

Step 1: Generate API Key

1.  Log in to the JumpCloud Admin Console with administrator rights.
2. Navigate to Profile > My API Key.

3. Copy the generated API Key and store it securely.

Step 2: Retrieve Organization ID

1. From the top menu, go to Settings > Organization Profile.
2. Copy the Organization ID and save it for later use in ADR configuration.

Configure JumpCloud in ADR UI

1. Log in to the ADR UI with admin rights.
2. Navigate to: Administration → Add-On Store → Add.

3. Enter required fields:

   • Device Name: e.g., JumpCloud

   • CCE IP: IP of the ADR CCE machine

   • Access ID / Username: Leave blank

   • Password / Secret Key: Paste the JumpCloud API Key

   • Configuration JSON: Replace yourorganizationidwith the Organization ID obtained from JumpCloud.

     { "org_id": "your_organization_id"}

• Click Save to apply and complete the configuration.

Verification (MSSP Only)

1. Navigate to System Logs and Flows > Collection Status in the ADR UI.

2. Confirm JumpCloud appears under configured devices with status listed as Connected/Active.

Notes & Best Practices

• Ensure both the API Key and Organization ID are correct, otherwise authentication will fail.
• The API Key is tied to an admin account; regenerate if expired or revoked.

• Each JumpCloud tenant has a unique Organization ID.

• Keep credentials secure and never share them publicly.